I was a first time homebuyer. All my worries after I spoke with Bill for the first time, and continued to have a great experience as he guided me through the process. We had a few hiccups that could have been bigger obstacles but thanks to his experience he was able to help guide me to my dream home and was extremely patient and thorough with all my questions. He's knowledgeable, compassionate, and responsive. I had a seamless buying experience thanks to his expertise and highly recommend him!